craftmatic.pissedconsumer.com153 Craftmatic Reviews and Complaints @ Pissed Consumer

Write review Categories Auctions and Marketplaces Footwear and Clothing Telecommunications Games and Movies E-commerce Fast Food Transport Companies Groupon Zomato Rockstar Games Wish UBER Aliexpress OfferUp Reviews For Business Login Home Furniture and Decor Craftmatic 153 Unclaimed Craftmatic Reviews and Complaints 1.6 rating details 89 reviews Customer service Product or Service Quality Website Reliability Advertised vs Delivered Cons: Poor customer service Way i was treated on the phone Not working hard to get the parts to fix Pros: Adjustable bed Idea of the bed Sales rep A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future. What is your customer experience with Craftmatic? Submit review $71.1K CLAIMED LOSSES 153 TOTAL REVIEWS 47.8K PAGE VIEWS 3 ISSUES RESOLVED Reviews 0 Q&A Contacts & Company Info Show reviews that mention bed service customer service customer phone people beds delivery number sales Filter review 1 54 reviews 2 21 reviews 3 10 reviews 4 1 review 5 2 reviews Most helpful review May 12, 2013 Saori Craftmatic A terrible company to buy from. My then 83 year old dad fell. He broke his shoulder, collar bone, wrist, femur head and hip. At 6'3 1/2", 260lbs, suffering from COPD and heart issues....that is a big deal. For a year and a half, my dad has slept in a lift chair. The head physical therapist told... View full review Comment 142 58 59 comments Anonymous PissedConsumer1822443 Feb 08 #1822443 I feel bad what happened but you felt rushed and didn't wait! People buy stuff because infomercials and then yodel how they were ripped off when infomercials are all a scam. Even if a doctor recommends something like this bed do your research! You wsnt to see reviews read the honest ONE star reviews before you buy and just because a doctor recommends it doesn't make it locked in stone. Next time stop making rash decisions by being pressured. That's on you and tough if that bit of truth you're not interested in hearing. Reply 0 0 View more comments ID #407893 Review #407893 is a subjective opinion of poster. Share Share Tweet This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ Verified Reviewer 17 hours ago tim p Craftmatic - Do not buy it False Advertising still to this day. 2-20-20 1.4 Details Rating Details Advertised vs Delivered Customer service Delivery Service Price Affordability Product or Service Quality Reliability Value for money Website Close Purchased in November 2019, a Legacy King Split bed with a Remote that has a pet child lock on it ,. got the bed delivered about 2 weeks after order , the delivery people did not hook up half the wiring under it for USB and under bed light , HAD THE MOTOR WIRING FOR... View full review Comment 0 0 ID #1799253 Review #1799253 is a subjective opinion of poster. Cons Misrepresentation of product terrible customer service Preferred solution Price reduction Tags Craftamatic Adjustable Beds Share Share Tweet Feb 08 PissedConsumer1786092 of Austin, MN Call leggett&platt if you have warrenty issues because they make craftmatic beds and they hold the warrenty. 1.0 Details Rating Details Advertised vs Delivered Customer service Delivery Service Diversity of Products or Services Location Product or Service Quality Reliability Value for money Website Close I purchased the bed in 2017 in 2018 the remote stopped working .I called Craftmatic they told me a new remote cost $ 120.00 the plastic broke and it was over one year .I did not buy a new remote.It is now 2020 nothing is working so I called Craftmatic we did the... View full review Comment 0 0 ID #1786092 Review #1786092 is a subjective opinion of poster. Share Share Tweet Feb 08 karen K Craftmatic - Don't buy 2.2 Details Rating Details Customer service Delivery Service Location Product or Service Quality Reliability Style and Design Value for money Warranty Website Close NEEDED NEW REMOTE AND WAS TOLD IT WOULD COST $130.00 LEGGETT AND PLATT WHO MAKES THE BEDS AND WILL GET NEW REMOTE ONLY HAVE TO PAY FOR SHIPPING, AS THEY HOLD THE WARRANTY NOT CRAFTMATIC. WAS TOLD WOULD HAVE TO HAVE TEC COME AND FIND PROBLEM WITH BED FOR $175.00 AND ANOTHER $175.00 TO INSTALL NEW PARTS WHICH COULD ONLY BE DONE BY A LICENCED ELECTRICIAN NOT TRUE CAN BE INSTALLED BY YOURSELF View full review Comment 0 0 ID #1786004 Review #1786004 is a subjective opinion of poster. Service Craftmatic Customer Care Pros Comfortable Cons Will not let you talk to a manager Not working hard to get the parts to fix Preferred solution NO LONGER LIE TO CUSTOMERS AS THEY DON'T HOLD WARRANTY REFER PEOPLE TO lEGGET AND PLATT Tags Customer Service A Joke Scaming Elderly Share Share Tweet Jan 31 PissedConsumer1777948 of Williamsport, PA Craftmatic - Remote control 1.0 Details Rating Details Advertised vs Delivered Customer service Delivery Service Diversity of Products or Services Exchange, Refund and Cancellation Policy Price Affordability Product or Service Quality Reliability Style and Design Value for money Warranty Website Close We were looking for a remote for my in-laws bed. I had to make several different calls and every time I got transferred too a different person, several different times. I spent probably 3 hours o the phone about this. Then to find out we can not get the remote anymore. View full review Comment 0 0 ID #1777948 Review #1777948 is a subjective opinion of poster. Service Craftmatic Customer Care Share Share Tweet Jan 17 Zayleigh Craftmatic - Delivery not as advertised 1.0 Details Rating Details Advertised vs Delivered Delivery Service Close Transfered to national call center. Took my number and said they would have some one call me back which is why I am calling to begin with. They were suppose to call me last week. Still no delivery scheduled. Not a happy camper. View full review Comment 0 0 ID #1764583 Review #1764583 is a subjective opinion of poster. Service Craftmatic Customer Care Reason of review Problem with delivery Preferred solution Deliver product or service ordered Share Share Tweet Jan 12 Russ C of Lake Zurich, IL Craftmatic - Don’t buy one Bed is terrible lightweight bendable View full review Comment 0 0 ID #1759213 Review #1759213 is a subjective opinion of poster. Pros Idea of the bed Cons Want a refund Reason of review Bad quality Loss $1000 Preferred solution Full refund Tags Customer Service A Joke Share Share Tweet Jan 10 Jennifier of Houston, TX Craftmatic - Cancellation 1.0 Details Rating Details Advertised vs Delivered Customer service Delivery Service Diversity of Products or Services Exchange, Refund and Cancellation Policy Price Affordability Product or Service Quality Reliability Style and Design Value for money Warranty Website Close No one will call me back! I've called over 50 times. I want to cancel bed for Jeannie Kennedy. I sent in cancellation notice. No one will talk to me. Please have someone call me-Amy Kennedy 504-400-1760. View full review Comment 0 0 1 comment Zilphia Zilphia Feb 04 #1820275 I spoke with a guy from a florida number and he is so unprofessional. I am so glad I didn’t order from him Reply 0 0 ID #1757284 Review #1757284 is a subjective opinion of poster. Product Craftmatic Bed Pros Adjustable bed Generally a good product Cons Misleading salesperson and poor customer service Salesman Manager Reason of review Return, Exchange or Cancellation Policy Loss $3 Preferred solution Full refund Tags Heed The Reviews Scamming Elderly Bed Problem Unsolved Customer Service A Joke Craftamatic Adjustable Beds Share Share Tweet Dec 02, 2019 Lori H of Rensselaer, IN Craftmatic - Don't buy...go with a Serta ...always go to the store that sells the item 1.8 Details Rating Details Advertised vs Delivered Customer service...